Pizza Store Layout Simulation: Apply the Learning Curve Theory

A eruditeness curve, in common terms, is used to hound the effort required to acquire a novel skill (e. g. , expertise with a new tool) everywhere a specific period of eon Wikipedia. org. In scholarly terms, Learning curves are also an built-in part in planning corporate strategy, such(prenominal) as decisions concerning pricing, capital investment, and operating costs establish on experience curves Chase-Jacobs-Aquilano.In the pizza shop scenario presented requires a full understanding of the cause and effect of decisions do and making adjustments to minimize the arrive of time to get by the entire process and also minimizing the amount of potency customers from leaving. To streamline the process, it is important to recognize the transformations of the business as it moves along the entire information curve when separately scenario is considered and acted upon. Measuring the process of serving pizzaThe pizzeria has been in business since 1950 and has construct a place able mainstay in Palm Springs, CA for its fictitious character and uniqueness. As the business is being passed down, it is important for the surrogate to recognize the learning curve and understand the eatery as it functions today. During peak times, the pizzeria staffs quartette cargo hold staff and both kitchen workers. With customers arriving in groups of two to quadruplet every three to five minutes in that location are only 14 4-top tabular arrays, but no 2-top tables to seat each party.The entire process from when a customer walks into the pizzeria to the time they leave takes 53 minutes. Eleven of the minutes are consumed just time lag to be seated at an open table and another 13 minutes are consumed back in the kitchen processing the order room for improvement. Applying the learning curve theorem By turning four of the 4-tops into octonaryer 2-tops, it increases the total tables available at the pizzeria from 14 to 18 and effectively thin outs the medium wait time to 5. 27 minutes.The additional tables also allow the role of the wait staff to a manageable and bankable 87%. The observations and learnings of the first two weeks have allowed the pizzeria to become much streamlined, reduce the amount of time customers have to wait, decreased the amount of customers who have balked and left before they could be served and has change magnitude the profit from $1065 to $1653. Identifying process weaknesses The pizzeria has incorporated backbone improvements from observations of the process.Unfortunately, it is necessary to invest in capital with newer more advanced systems in order to sustain the growth. In this case, the four manual ovens are beginning to obturate the current process and the wait staff has become less effective. So by replacing the four manual ovens with two automated conveyor ovens from Plax reduced the remember processing time to four minutes and by installing the MenuPoint system has reduced the mean processing time for the wait staff to eight minutes. The comely wait time now in the pizzeria is only 4. 4 minutes with an average queue time of only 2. 63 minutes. Expanding on whats been learned The pizza parlor is experiencing, as I have heard it called, A champagne paradox increased potential business which, is good, but how to like it? In this case, the location next to the Pizzeria, Cream Puffs, is last and offers a perfect opportunity to expand the Pizzeria by seven more 4-tops and four more 2-tops. This reduces the waiting time even further to an average of 3. 47 minutes with an average queue of 2. 7 minutes. Conclusion Mario and his wife Sofia have done an keen job building the business since 1950, however there was much more opportunity available for the Pizzeria to run more efficient and generate a greater profit. Marios successor became more known with maintaining a balance between the customer read for the service and the capacity of the system to provide the service. His caution of the Pizzeria became more effective and processes became more efficient as he moved along the learning curve.